Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. March 13, 2019 10:57 a.m. PT. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. i also got an HP email in all caps re expansion of the battery recall January 2017, nervous about downloading the utility - 5987896 The utility is intuitively designed and a single window will provide you the status of any battery or batteries detected. When your battery is new, you can rest assured that you have a dependable power source for all your on-the-go computing needs. This time … Phone: (301) 504-7908 HP strongly recommends accepting Battery Safety Mode.” As described by HP, the battery pack is simply disabled until it’s replaced. HP Battery Recall Utility - Restricted Environment Workaround So I had a pretty massive battle to get the HP Battery Recall Utility to work properly for me. If it is, follow the instructions provided by the utility or contact HP directly using the buttons on the recall webpage. The latest version of HP Battery Recall Utility is currently unknown. The batteries were shipped in notebook computers and mobile workstations sold from December 2015 through April 2018 for between $300 and $4,000 and were also sold separately between December 2015 and December 2018 for between $50 and $90. HP will provide free battery replacement services by an authorized technician. A utility is available to check the battery. You can then import the XML data into an Excel document to easily review the results. Recently, HP expanded the recall and has issued a call for users to recheck their batteries, even if they were cleared in the past. The program has been expanded to include additional batteries that were shipped with the same notebook products. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series), HPx360 (310 G2), HP Pavilion x360 11inch Notebook PC, HP 11 Notebook PC, HP ZBook (17 G3, and Studio G3) mobile workstations. HP laptop battery alert: We're recalling these models due to overheating fears. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. If Microsoft.NET v4.5.2 is not installed on your system when running the installer, the utility will automatically download and install Microsoft.NET v4.5.2. HP has created a Validation Utility to be run manually to see if your battery is affected. The HPBRCU places the XML results in the following location, 'C:\Program Files (x86)\Hewlett-Packard\HP Battery Recall Utility'. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. HP is expanding its battery recall program to include several more laptop models. La última versión de HP … Battery recalls are no joke; check to see if your laptop is included in the HP's expanded recall. The lithium-ion batteries can overheat, posing fire and burn hazards. Since then, the company had "received eight new reports of battery … HP Battery Recall Utility is a Shareware software in the category Miscellaneous developed by Hewlett-Packard.. HP has issued a battery recall that covers 15 models using a specific battery supplier. The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. HP toll-free at 866-671-7362 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. You can download the tool from the recall website here. CPSC.gov is an official website of the United States government. Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. HP Battery Check is an easy-to-use tool, which can be run in order to verify the functionality of the primary and secondary batteries installed in HP Notebooks. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. Consumers should run HP's Validation Utility software to determine if their battery has been recalled. In early 2018, HP issued a battery recall after it was discovered that some of its laptop batteries could overheat and catch fire. HP customers affected by this program will be eligible to receive a replacement battery pack for each verified, recalled battery pack, at no cost. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation, HP ProBook 4xx G5 series, HP ENVY 15, HP Mobile Thin Clients (mt21, mt22, and mt31), or for any of the products listed above. Option A (Recommended): HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. This recall update involves certain third-party lithium-ion batteries compatible with select HP notebook computers and mobile workstations. The utility also supports managed deployment for commercial customers. A list of affected devices is provided below. HP Battery Check is a utility in HP Support Assistant that provides a simple but accurate test of the battery in Windows. Tech giant HP has issued a recall on almost 80,000 laptops over fears faulty batteries are a fire risk. When I ran the HP utility locally on my test machine the results state “No recalled battery detected” and the battery “CT# 6EVXH…”. These batteries are not customer-replaceable. Important Safety Recall - Fujitsu PC Voluntary Battery Recall and Replacement Overview. The download link is located in the Getting Started section, under the Download HP Battery Validation Utility heading. For more information and to determine if their product is affected, consumers may visit the HP Battery Recall website or telephone HP Inc. Canada toll-free at 1-888-202-4320 from 8:00 a.m. to 7:00 p.m. CST Monday to Friday HP is recalling the lithium-ion batteries in 50,000 laptops. Consumers should run HP’s Validation Utility software to determine whether their battery was included in the original recall or HP’s newly announced, larger group of batteries. COMPUTER giant HP is recalling 78,500 laptops due to fears the battery could overheat and cause fires. To check whether a battery is affected, HP owners will need to download HP's battery validation utility, which runs the check in about 30 seconds. HP started a voluntarily recall program of around 50,000 batteries back in early 2018. HP is recalling 78,500 of its laptops due to possibility of the battery overheating and catching fire. Be respectful, keep it civil and stay on topic. https://h30686.www3.hp.com/#tab=id1 Can someone provide guidance on how I can deploy this Utility and get results on the Bigfix console to see which machines are affected by the recall? To run HP Battery Check, the AC adapter must be connected to the computer, and the battery must have at least a partial charge. The utility also supports managed deployment for commercial customers. HP Battery Recall Utility es un software de Shareware en la categoría de Miscellaneous desarrollado por Hewlett-Packard. HP Battery Check est compatible avec tous les ordinateurs portables HP Vista et Windows 7, qu'ils soient grand public ou commerciaux. In January 2017, HP announced an expansion of its ongoing worldwide voluntary safety recall and replacement program, for certain notebook computer batteries, which was announced in June 2016. HP Battery Program Validation Utility will check if the battery in your Hewlett Packard notebook to see it needs replacement part of the lithium-ion battery recall. Avec HP Battery Check, vous pourrez connaître rapidement et facilement l'état de la batterie de votre ordinateur portable en quelques secondes. In early 2018, HP issued a battery recall after it was discovered that some of its laptop batteries could overheat and catch fire. Resumen. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). In addition, the utility also leverages The link you selected is for a destination outside of the Federal Government. Thank you and we will be glad to answer any other questions you may have, Discussion threads can be closed at any time at our discretion. Description: The recall expansion involves lithium-ion batteries for HP commercial notebook computers and mobile workstations were sold to businesses and other organizations. To use HP Support Assistant to check and calibrate the battery, follow the instructions in this section. HP has released an important safety announcement. I work in an Enterprise level environment (24K+ systems) and there are some restrictions that made this a challenge. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. More on Laptops battery recall bration utility Gratis descargar software en UpdateStar - 1.746.000 programas reconocidos - 5.228.000 versiones conocidas - Software News Inicio HP customers may therefore want to check their laptop’s battery to see if it falls on HP’s recall list. A PowerShell Script to obtain the results generated by the HP Battery Recall Utility - jameswassinger/Run-HpBatteryRecallUtility-PowerShell You can then import the XML data into an Excel document to easily review the results. These batteries are embedded, and the majority are not customer replaceable. These batteries are embedded, and the majority are not customer replaceable. Validation using the utility generally takes less than 30 seconds. This expansion is a continuation of last year’s voluntary recall and affects approximately 150,000 notebooks. HP is expanding the recall of batteries for notebook computers and mobile workstations. This recall is unrelated to other battery recalls from HP. HP and the battery cell manufacturer believe that certain battery packs shipped in HP notebook PC products manufactured between December 2004 and June 2006 may pose a potential safety hazard to customers. HP will provide free battery replacement services by an authorized technician. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series), HPx360 (310 G2), HP Pavilion x360 11inch Notebook PC, HP 11 Notebook … This year the company expanded the program with another 78,500 battery packs as it … HP announced in January of 2018 that they recalled over 50,000 lithium-ion batteries sold in HP notebook computers and mobile workstations, as well as individually sold batteries, between December 2015 through December 2017. HP strongly suggests to use these tools to determine if you have a defective battery after reviewing your serial number screen. The right HP laptop battery for you. These batteries are not customer-replaceable. Faulty battery woes have long plagued HP laptops, with seemingly annual recall announcements and expansions dating back to 2016 and totaling … Overview. Once in Battery Safety mode, instructions will be provided to get the battery replaced by HP free of charge. Click on the link below to Download HP Battery Validation Utility. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. HP has issued a battery recall that covers 15 models using a specific battery supplier. 2. HP Battery Check is an easy-to-use tool, ... HP Print and Scan Doctor is a free utility, which helps you quickly address most printing and scanning problems related to HP printers, from various printing errors along with scanning problems and . HP Scan and Capture for Windows 10. The recall affects the battery, not the entire computer. Better safe than sorry. Since then, the company had "received eight new reports of battery … The recall expansion involves lithium-ion batteries for HP commercial notebook computers and mobile workstations were sold to businesses and other organizations. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Hp Expands Recall Of Batteries For Notebook Computers And Mobile Workstations Due To, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. As previously mentioned, the old process required to find and enter your device's serial number into a dedicated webpage. The move is an extension of a recall first announced in … Photo source: CPSC HP is expanding an earlier recall and replacement program for certain notebook computer and mobile workstation batteries.. Note: Not all batteries in all HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers are affected. The script then copies the XML results to the network share. Please use the below phone number for all media requests. Back in January 2018, HP recalled 50,000 batteries (which followed a recall of 101,000 batteries the previous year). HP will provide free battery replacement services by an authorized technician. The HP Battery Recall Program Validation Utility can be used in a Standalone User Mode where the utility is downloaded on to a single system to inspect the battery of that system.
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